Tuesday, May 01, 2007

collapse

the business of bv rohx has been greatly diminished since the effective date of EU Directive, and the major reasons are due to a relatively small market share - compared with sgs- and the overall small, premature market itself, according to 2 resigned sales assistant managers kelvin and brian whose last day in the company was yesterday.

many of us should have probably be surprised by EU's loose enforcement in such directive where brand-name holders and manufacturers are permitted to use a self-declaration as a valid documentary for import to europe. in other words, if this is really the case, our clients no longer need our test reports verifying their products or raw materials. of course, not all of them do have that confidence to declare.

to me their resignations are a smart decision. they are marketing guys having a good insight in the competition scene. bv's rohx seems to have reach its restrained utmost and nobody can foresee its turnover. perhaps it's time to collaspse.

i've ever heard sth like this: external factors would never lead to the collapse of a civilization, but interal problems do. yes, this theory can perfectly illustrate the deterioation of bv rohx. only veteran like me can dictate the trend and history.

first, when Big Boss arrived in bv, it was already too late. little time was allowed him to undergo revolution before the most critical span of time. bv rohx' can't help but remained in prolonged chaos. people were untrained; procedures were terrbily complicated & contradicting; and, system was immature & incomprehensive.

then it came to our reckless strategy. due to pressure from management, cs were ordered not to disclose the real situation. at the tip reason, compliance test that orginally takes 3 weeks needed 2 months to complete. but cs could never tell the truth. "no problem! the report will be avilable 3 weeks later!" cs kept telling clients. they even issue to clients a formal receipt on which the expected due date was clearly stated as a 3-week test period. what happened after 3 weeks? complaint, complaint, complaint. the management at that time treated complaint as nothing since the buiness rate exceeded the target. everyone was just exhilaratingly celectrating the sucess in the front, but failed to notice the notoriety gradually building up among the assessment industry. this strategy consequently turned out to be a fatal tragedy.

i have noted that in recent people, including managers, apparently avoid mentioning the words "high reason". they start giving up the unrealistic dream of any imminent high reason. but, on the other hand, the management are enforcing some harsh procedures for the sake of cost-cutting. Cost-cutting is implemented in terms of forbidding OT (of course you can work OT, but are not entitled to ot payment at all), transferring people to other departments, heavily critizing those who make sigificant mistakes... these annoying policies cause discouragement, frustration & sympathy for each other. people begin thinking about leaving this ghost place. so far, dante, gabe and charm have tender resignation to boss and will be leaving within a short span of time. when my little girl boss vincci asked charm why he quited, charm said, "tell me, what do you think can keep me working here?" and vincci simply failed to give any response.

i hope i can leave this place as soon as possible, without bring too much inconvenience to my angel-like little girl boss ...

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